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integration_disabled

The integration (Slack, Linear, etc.) is currently disabled in the Automation Platform settings. Enable it to continue.

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The integration_disabled error occurs when a task targets an integration that is currently disabled in the Automation Platform settings.

Details

Section titled “Details”
  • HTTP Status: 403 Forbidden
  • Retryable: No
  • Task State: FAILED

When does this occur?

Section titled “When does this occur?”

This error is returned when:

  • A Slack message, Linear issue, or other integration event triggers a cloud agent, but the corresponding integration has been disabled in the Automation Platform settings
  • The integration was previously active but has been turned off by a team admin

Example response

Section titled “Example response”
{
  "type": "/factories/api-and-sdk/troubleshooting/errors/integration-disabled/",
  "title": "This integration is disabled. Please enable it in Oz.",
  "status": 403,
  "instance": "/api/v1/agent/tasks",
  "error": "This integration is disabled. Please enable it in Oz.",
  "retryable": false
}

How to resolve

Section titled “How to resolve”
  1. Go to the Automation Platform integrations page.
  2. Enable the integration that was disabled.
  3. Retry the triggering event or task.
Section titled “Related”
  • Integrations — Configuring Slack, Linear, and GitHub integrations
  • Oz web app — Managing integrations via the web interface